Service Standards

  • Questions to Ask Your Pasadena Service Advisor
    We find that a lot of Pasadena drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles ar...
    Published on: Jul 26, 2012
  • Ethics of Automotive Repair in Pasadena
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Mar 01, 2013
  • What Pasadena Automotive Service Consumers Should Know
    There are some things drivers should know about Pasadena car service and repair. First and foremost, Pasadena Certified cares about you and your family's safety. And we really appreciate your busine...
    Published on: Jul 23, 2014
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Pasadena, California, who need answers about diagnostic services. They want to know what diagnostics ar...
    Published on: Dec 10, 2014
  • Pasadena Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Pasadena Certified is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. T...
    Published on: Oct 20, 2015
  • On Board Diagnostics for Pasadena Motorists
    Some Pasadena vehicle owners wonder why Pasadena Certified and other Pasadena auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Pasadena Certified for a trick...
    Published on: Dec 09, 2015
  • How Does Pasadena Certified Know What to Recommend?
    When you drop your vehicle off at Pasadena Certified in Pasadena, they don't just poke around under your hood looking for stuff to do. Pasadena Certified professionals have lists and procedures t...
    Published on: Jun 15, 2016
  • Arrive Alive in Pasadena
    We've all seen drivers do crazy things while driving to or from Pasadena. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an ...
    Published on: Aug 27, 2017
  • Speak Up: Talking with Your Pasadena Certified Service Advisor
    About 80% of the vehicles on Pasadena roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perform...
    Published on: Nov 06, 2017
  • Service Center Standard and Procedures
    All California pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to...
    Published on: Jul 10, 2018
  • What You Need to Know from Your Pasadena Certified Service Advisor
    Pasadena drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowl...
    Published on: Nov 04, 2018
  • What Pasadena Customers like About Us at Pasadena Certified
    A big part of the service we provide at Pasadena Certified for our Pasadena customers is education. We want you to feel confident with your service decisions. And we're always open to questions ...
    Published on: Dec 16, 2018